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Upturn AI SWOT - About
Taskus Inc (TASK)
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Upturn Advisory Summary
03/27/2025: TASK (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
AI Based Fundamental Rating
Below Average Performance
These Stocks/ETFs, based on Upturn Advisory, often underperform the market, warranting careful consideration before investing.
Analysis of Past Performance
Type Stock | Historic Profit -51.38% | Avg. Invested days 28 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 03/27/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.23B USD | Price to earnings Ratio 27.32 | 1Y Target Price 18.67 |
Price to earnings Ratio 27.32 | 1Y Target Price 18.67 | ||
Volume (30-day avg) 429452 | Beta 2.24 | 52 Weeks Range 10.56 - 19.60 | Updated Date 04/2/2025 |
52 Weeks Range 10.56 - 19.60 | Updated Date 04/2/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 0.5 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 4.61% | Operating Margin (TTM) 10.89% |
Management Effectiveness
Return on Assets (TTM) 7.41% | Return on Equity (TTM) 9.78% |
Valuation
Trailing PE 27.32 | Forward PE 9.35 | Enterprise Value 1342389233 | Price to Sales(TTM) 1.24 |
Enterprise Value 1342389233 | Price to Sales(TTM) 1.24 | ||
Enterprise Value to Revenue 1.35 | Enterprise Value to EBITDA 8.61 | Shares Outstanding 19964100 | Shares Floating 17619573 |
Shares Outstanding 19964100 | Shares Floating 17619573 | ||
Percent Insiders 13.72 | Percent Institutions 89.68 |
Analyst Ratings
Rating 3.5 | Target Price 18.17 | Buy 1 | Strong Buy 2 |
Buy 1 | Strong Buy 2 | ||
Hold 4 | Sell 1 | Strong Sell - | |
Strong Sell - |
Upturn AI SWOT
Taskus Inc
Company Overview
History and Background
TaskUs Inc. was founded in 2008. It began as a virtual assistant company and evolved into a provider of outsourced digital customer experience and back-office support. It went public in June 2021.
Core Business Areas
- Digital Customer Experience: Provides omnichannel customer support, including voice, email, chat, and social media.
- Content Security: Offers content moderation and brand protection services.
- AI Operations: Supports AI model development and deployment through data annotation, validation, and tuning.
Leadership and Structure
Bryce Maddock (CEO) and Jaspar Weir (President) co-founded TaskUs. The company has a typical corporate structure with various departments reporting to executive leadership.
Top Products and Market Share
Key Offerings
- Omnichannel Customer Support: Provides customer support across various channels. Market share data is not readily available on this specific service alone, but TaskUs is a significant player in the broader customer experience outsourcing market. Competitors include Teleperformance, Concentrix, and Sitel Group. Estimated revenue contribution is significant, potentially 50-60% of total revenue.
- Content Moderation: Offers content moderation services for social media platforms and other online businesses. TaskUs competes with companies like Accenture and Genpact in this space. Revenue contribution is estimated around 20-30% of total revenue.
- AI Data Solutions: Provides data labeling and annotation services to AI companies. Competitors include Scale AI and Labelbox. Revenue contribution is growing and estimated around 10-20% of total revenue.
Market Dynamics
Industry Overview
The customer experience outsourcing market is experiencing significant growth due to increased demand for digital support and AI-powered solutions. The content moderation market is also growing as social media platforms grapple with harmful content.
Positioning
TaskUs differentiates itself through its focus on high-growth technology companies and its 'Ridiculously Good' customer service culture. Their competitive advantage lies in their specialization, speed, and employee experience.
Total Addressable Market (TAM)
The TAM for business process outsourcing is estimated to be in the hundreds of billions of dollars. TaskUs is positioned to capture a growing share of this market through its focus on high-growth tech companies.
Upturn SWOT Analysis
Strengths
- Strong relationships with high-growth technology clients
- Scalable business model
- Strong company culture and employee engagement
- Focus on innovation and technology-driven solutions
Weaknesses
- Concentration of revenue among a few key clients
- Reliance on a highly competitive labor market
- Exposure to geopolitical risks in the Philippines and other operating locations
- Relatively smaller size compared to major competitors
Opportunities
- Expansion into new geographic markets
- Increased demand for AI-related services
- Growth in the e-commerce and social media industries
- Acquisition of complementary businesses
Threats
- Increased competition from larger outsourcing providers
- Economic downturns impacting client spending
- Changes in regulations affecting outsourcing
- Labor shortages and wage inflation
Competitors and Market Share
Key Competitors
- TP (Teleperformance)
- CNXC (Concentrix)
- G (Genpact)
Competitive Landscape
TaskUs offers specialized services tailored to high-growth tech companies, while larger competitors like Teleperformance and Concentrix offer a broader range of services to a wider range of industries. TaskUs emphasizes a unique company culture, which helps with talent acquisition and retention.
Major Acquisitions
Growth Trajectory and Initiatives
Historical Growth: TaskUs has experienced strong revenue growth in recent years, driven by demand for its services from high-growth tech companies.
Future Projections: Future growth is projected to continue, driven by the expansion of the digital economy and the increasing need for customer experience and content moderation services. Analyst estimates vary.
Recent Initiatives: Recent initiatives include expanding its service offerings, investing in technology and automation, and strengthening its relationships with key clients.
Summary
TaskUs is a growing company focused on providing outsourced digital customer experience and content moderation services to high-growth technology companies. Its strengths lie in its strong client relationships, scalable business model, and unique company culture. Key challenges include competition from larger players, revenue concentration, and labor market dynamics. TaskUs needs to watch out for threats to company culture as the company grows.
Similar Companies
ACN
Accenture plc
ACN
Accenture plc
CNXC
Concentrix Corporation
CNXC
Concentrix Corporation
G
Genpact Limited
G
Genpact Limited
Sources and Disclaimers
Data Sources:
- Company filings
- Analyst reports
- Industry reports
- Company Website
Disclaimers:
The information provided is for informational purposes only and should not be considered investment advice. Market share data are estimates and may not be precise. Financial data may not be up-to-date.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Taskus Inc
Exchange NASDAQ | Headquaters New Braunfels, TX, United States | ||
IPO Launch date 2021-06-11 | Co-Founder, CEO & Chairman Mr. Bryce Maddock | ||
Sector Technology | Industry Information Technology Services | Full time employees 58850 | Website https://www.taskus.com |
Full time employees 58850 | Website https://www.taskus.com | ||
TaskUs, Inc. provides outsourced digital services for companies in Philippines, the United States, India, and internationally. The company offers digital customer experience that consists of omni-channel customer care services primarily delivered through non-voice digital channels; and other solutions, including learning experience and customer care services, new product or market launches, and customer acquisition solutions. It also provides trust and safety solutions, such as monitoring, reviewing and managing user and advertiser-generated content on online platforms to ensure it complies with community guidelines, legal regulations, platform specific policies, risk management, compliance, identity management and fraud; and artificial intelligence (AI) solutions that consist of data labeling, annotation, context relevance, and transcription services for training and tuning machine learning algorithms that enables to develop AI systems. It serves clients in various industry segments comprising social media, e-commerce, gaming, streaming media, food delivery and ride sharing, technology, financial services, and healthcare. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.
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