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Zenvia Inc (ZENV)



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Upturn Advisory Summary
04/01/2025: ZENV (1-star) is currently NOT-A-BUY. Pass it for now.
Analysis of Past Performance
Type Stock | Historic Profit 17.12% | Avg. Invested days 34 | Today’s Advisory PASS |
Upturn Star Rating ![]() ![]() | Upturn Advisory Performance ![]() | Stock Returns Performance ![]() |
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Key Highlights
Company Size Small-Cap Stock | Market Capitalization 101.66M USD | Price to earnings Ratio - | 1Y Target Price 1.76 |
Price to earnings Ratio - | 1Y Target Price 1.76 | ||
Volume (30-day avg) 109020 | Beta 2.03 | 52 Weeks Range 1.02 - 3.88 | Updated Date 04/2/2025 |
52 Weeks Range 1.02 - 3.88 | Updated Date 04/2/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) -0.14 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -3.89% | Operating Margin (TTM) 6.32% |
Management Effectiveness
Return on Assets (TTM) 1.43% | Return on Equity (TTM) -4.06% |
Valuation
Trailing PE - | Forward PE 60.61 | Enterprise Value 104701426 | Price to Sales(TTM) 0.11 |
Enterprise Value 104701426 | Price to Sales(TTM) 0.11 | ||
Enterprise Value to Revenue 0.64 | Enterprise Value to EBITDA 7.18 | Shares Outstanding 28202800 | Shares Floating 11123547 |
Shares Outstanding 28202800 | Shares Floating 11123547 | ||
Percent Insiders 60.56 | Percent Institutions 6.77 |
Analyst Ratings
Rating 3 | Target Price 1.63 | Buy - | Strong Buy - |
Buy - | Strong Buy - | ||
Hold 4 | Sell - | Strong Sell - | |
Strong Sell - |
Upturn AI SWOT
Zenvia Inc
Company Overview
History and Background
Zenvia Inc., founded in 2003 in Brazil, provides cloud-based customer experience (CX) solutions. Initially focused on SMS messaging, it expanded into a full-fledged CX platform. Zenvia went public on the Nasdaq in July 2021.
Core Business Areas
- CPaaS (Communication Platform as a Service): Zenvia's CPaaS offering enables businesses to integrate communication channels like SMS, WhatsApp, voice, and email into their applications and workflows.
- SaaS (Software as a Service): Zenvia provides SaaS solutions for customer relationship management (CRM), customer service, and marketing automation, leveraging AI and data analytics to enhance CX.
Leadership and Structure
Cassio Bobsin serves as CEO. The company has a typical corporate structure with departments for technology, sales, marketing, finance, and operations. A board of directors provides oversight.
Top Products and Market Share
Key Offerings
- Zenvia CPaaS Platform: A cloud-based platform that enables businesses to connect with customers through various communication channels (SMS, WhatsApp, voice, email). It allows to automate customer interactions. Competitors include Twilio (TWLO) and MessageBird. Market share data is difficult to obtain precisely, but Zenvia holds a notable share in the Latin American market and is expanding globally.
- Zenvia SaaS Solutions: SaaS solutions for CRM, customer service, and marketing automation, leveraging AI and data analytics to enhance CX. Competitors include Salesforce (CRM) and HubSpot (HUBS). Similar to CPaaS, specific market share data is not readily available, but Zenvia aims to integrate and complement its SaaS offerings with CPaaS capabilities.
Market Dynamics
Industry Overview
The CX industry is growing rapidly, driven by the increasing importance of customer engagement and personalization. Trends include omnichannel communication, AI-powered automation, and data-driven insights.
Positioning
Zenvia positions itself as a leading CX platform in Latin America, offering a comprehensive suite of CPaaS and SaaS solutions. Its competitive advantage lies in its regional expertise, integrated platform, and focus on customer needs. Zenvia's goal is to bring personalized CX to business and consumers
Total Addressable Market (TAM)
The global CX market is expected to reach hundreds of billions of USD. Zenvia, focused on Latin America and global expansion, is strategically positioned to capture a portion of this large TAM. The company's focus is to leverage AI and analytics to improve market TAM penetration.
Upturn SWOT Analysis
Strengths
- Strong presence in Latin America
- Comprehensive CX platform (CPaaS and SaaS)
- Experienced leadership team
- Focus on customer needs
- AI-powered automation capabilities
Weaknesses
- Limited brand recognition outside of Latin America
- Smaller scale compared to global competitors
- Relatively short track record as a public company
- Dependence on the Latin American economy
Opportunities
- Global expansion
- Acquisition of new technologies and capabilities
- Partnerships with other technology vendors
- Increasing demand for CX solutions
- Growth in emerging markets
Threats
- Competition from larger, more established players
- Economic downturn in Latin America
- Technological disruptions
- Data security and privacy concerns
- Regulatory changes
Competitors and Market Share
Key Competitors
- Twilio (TWLO)
- MessageBird
- Infobip
Competitive Landscape
Zenvia competes with global players like Twilio and MessageBird, as well as regional players. Its strengths lie in its regional expertise and integrated platform, while its weaknesses include its smaller scale and limited brand recognition outside of Latin America.
Major Acquisitions
Movile
- Year: 2020
- Acquisition Price (USD millions): 25
- Strategic Rationale: Expanded Zenvia's presence and capabilities in the mobile commerce space.
Growth Trajectory and Initiatives
Historical Growth: Historical growth has been driven by organic expansion in Latin America and strategic acquisitions.
Future Projections: Analyst projections vary, but generally anticipate continued growth in revenue and market share, driven by the increasing demand for CX solutions. Requires live data feed or manual updates from analyst forecasts.
Recent Initiatives: Recent initiatives include expanding into new markets, launching new products, and acquiring companies to enhance its platform.
Summary
Zenvia Inc. is a growing CX platform with a strong presence in Latin America. Its integrated CPaaS and SaaS solutions offer a comprehensive suite of tools for businesses to engage with customers. The company's smaller scale and limited brand recognition outside of Latin America are challenges, but its growth potential and focus on customer needs are positive indicators. Zenvia needs to closely monitor competition and economic conditions in Latin America.
Similar Companies
- TWLO
- BAND
- AVYA
Sources and Disclaimers
Data Sources:
- Company Website
- SEC Filings
- Third-party Research Reports (e.g., Gartner, Forrester)
- Financial News Outlets
- Analyst Reports
Disclaimers:
The information provided is for informational purposes only and should not be considered investment advice. Market share and financial data are estimates and may vary. Investment decisions should be made based on individual risk tolerance and due diligence.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Zenvia Inc
Exchange NASDAQ | Headquaters São Paulo, SP, Brazil | ||
IPO Launch date 2021-07-22 | Founder, CEO, Chairman, Interim Chief Sales Office & Interim Chief Revenue Officer of SaaS Mr. Cassio Bobsin Machado | ||
Sector Technology | Industry Software - Application | Full time employees 1076 | Website https://www.zenvia.com |
Full time employees 1076 | Website https://www.zenvia.com |
Zenvia Inc. develops a cloud-based platform that enables organizations to integrate several communication capabilities in Brazil, the United States, Argentina, Mexico, Switzerland, Colombia, Peru, Chile, and internationally. The company operates through Software-as-a-Service and Communications Platform as a Service segments.It offers Zenvia Attraction, an active multi-channel end-customer acquisition campaigns utilizing data intelligence and multi-channel automation solution; Zenvia Conversion, which converts leads into sales using multiple communication channels; Zenvia Services, which enables companies to provide customer service with structured support across multiple channels; and Zenvia Success, which protects and expands costumer revenue through cross-selling and upselling. The company also provides Zenvia API; Zenvia Bots, a visual, low-code, multi-channel tool that allows the creation of business solutions; Zenvia Chat, which allows centralized customer support through a single box; Zenvia Docs, which enables companies to manage documents securely and safely; and Zenvia Natrual-Language Understanding, which provides a solutions for creating chatbots. In addition, it offers communications platform as a services, such as SMS, Voice, WhatsApp, Instagram, and Webchat that orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, as well as consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.
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